PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EZINE:
Most of Iceland's cheap, sustainable energy is used by aluminium smelters, but the country's Landsvirkjun power company is now promoting other uses for it, including high-performance computing. Also read in this issue how IoT collaboration in Norway is reaching beyond industries such as mining and shipping to include fish farming.
EZINE:
In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
EZINE:
In this issue of CW Europe, find out how researchers in the Netherlands are attempting to help IT systems fight certain cyber attacks in a similar way to the human immune system works. Also find out about the so-called "Klarna academy" in Stockholm, which has created the next set of Nordic fintech entrepreneurs.
EZINE:
According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything.
EGUIDE:
Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.
EBOOK:
Read this e-book to learn how to overcome practical barriers to holistic automation adoption within your organization. Coverage includes automation goal setting, common myths, how to unite teams and training, and scaling automation across the business.
EGUIDE:
The Nordic region punches above its weight in IT terms, with a rich tech ecosystem that ranges from clusters of tech startups creating the latest apps to large in-house IT teams transforming traditional industries. Here are Computer Weekly's top 10 Nordic enterprise IT stories of 2019.
EZINE:
In this week's Computer Weekly, we find out how an artificial intelligence system for tracking puffins could help boost renewable energy use. We examine the often-overlooked, but often damaging, diversity issue of age discrimination in tech. And we look at the key considerations when choosing enterprise cloud file services. Read the issue now.
EBOOK:
This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
