WHITE PAPER:
Customers expect a great end-to-end experience. Wherever work is accomplished in the enterprise, it's all part of the Customer Service Value Chain. Is your enterprise meeting this expectation? What about in the future?
EGUIDE:
Read this ebizQ E-Guide and learn how case management can help make knowledge-centric work more efficient and systematic. Explore the benefits and challenges of taking a holistic approach to BPM as well as the power and complexity of case management BPM.
ANALYST REPORT:
This paper explores how using Kronos to automate time and attendance workflows rather than Oracle products translated into a number of key returns involving lower software costs, better data acquisition, and less customization. Continue reading to learn about the benefits and value of using Kronos over Oracle for labor management.
WHITE PAPER:
Collaboration has become an operational necessity for organizations. To succeed in today’s intensely competitive markets, an enterprise must enable collaboration among all members of its global development organization. This requires new tools and processes. Read this paper for insight into deploying an enterprise-class ALM platform.
EGUIDE:
There are many areas to consider when choosing third-party applications to support your enterprise software. This expert e-guide explores why considering IT impact and user experience are critical when evaluating third-party add-ons for SAP workflow, and offers seven key questions to ask when considering SAP add-ons.
CASE STUDY:
Read this case study to see how the solution has improved productivity and utilization of resources and helped consolidate individual labs’ capital budgets into a single centralized budget.
EGUIDE:
In this e-guide, experts present FAQs on smart business apps to get a better understanding to why IT pros should use smart process apps to boost process-management benefits. Inside, learn more about an alternative solution – workflow management software.
EBOOK:
Let this E-Book be your guide to expanding business possibilities with SAP Workflow add-ons. Discover how add-ons can help your business process management, what add-ons exist for SAP mobile, seven questions to ask when evaluating add-ons, and more.
WHITE PAPER:
Read this white paper to discover intelligent automation tools that free your IT team from the labor-intensive and time-consuming tasks that are associated with the administration of the SAP NetWeaver BW Accelerator appliance while accelerating time-to-insight with easily-accessible, timely, accurate business intelligence (BI) data.
WHITE PAPER:
Open source options are taking the pain out of business process management (BPM), and putting the value of BPM within reach of more companies and projects. But is open source BPM the right move for you? Read on now to find out.
