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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
sponsored by Microsoft
 | White Paper: | Posted: 14 Sep 2009
| | Published: | 14 Sep 2009 | |
Summary: |
This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.
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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
sponsored by Microsoft
| White Paper: | Posted: 10 Sep 2009
| | Published: | 28 Jun 2007 | |
Summary: |
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.
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Enhance Your Business Banking Client Relationships with RIA Technologies
sponsored by Actuate
| White Paper: | Posted: 10 Sep 2009
| | Published: | 10 Sep 2009 | |
Summary: |
Web 2.0 applications have forever changed the way that consumers interact with financial firms and those experiences have raised their expectations for online banking. Banks can now deliver Rich Internet Applications that automate business processes while providing a user experience that elicits real enthusiasm in the marketplace.
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Anatomy of a Siebel CRM Archiving Project
sponsored by IBM
| White Paper: | Posted: 04 Sep 2009
| | Published: | 01 Feb 2008 | |
Summary: |
The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.
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Wealth Management Firms Choose CRM to Improve Productivity and Client Service
sponsored by Microsoft
| White Paper: | Posted: 25 Aug 2009
| | Published: | 25 Aug 2009 | |
Summary: |
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"
sponsored by Microsoft
| White Paper: | Posted: 18 Aug 2009
| | Published: | 01 Mar 2007 | |
Summary: |
By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
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Increase Your Returns Using Event-Based Marketing
sponsored by Infor CRM
| White Paper: | Posted: 22 Jul 2009
| | Published: | 22 Jul 2009 | |
Summary: |
Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
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Retaining Customers in Today's Economic Landscape: Improving SAP Order Management
sponsored by Esker Inc.
| White Paper: | Posted: 10 Jul 2009
| | Published: | 10 Jul 2009 | |
Summary: |
This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.
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Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 26 Jun 2009
| | Published: | 01 May 2008 | |
Summary: |
This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers.
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The Great Debate: Buy Versus Build
sponsored by Oracle Corporation
| White Paper: | Posted: 24 Jun 2009
| | Published: | 23 Jun 2009 | |
Summary: |
This white paper explores the relative pros and cons of deploying pre-built analytic applications from Oracle versus building a custom data warehouse against Oracle E-Business Suite, PeopleSoft, Siebel or similar systems.
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Self-Service That Really Serves
sponsored by Oracle Corporation
| White Paper: | Posted: 10 Jun 2009
| | Published: | 10 Jun 2009 | |
Summary: |
To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
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Overall Approach To Data Quality ROI
sponsored by SAP America Inc
| White Paper: | Posted: 04 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative.
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Developing A Universal Approach To Cleansing Customer And Product Data
sponsored by SAP America Inc
| White Paper: | Posted: 04 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
Data quality has always been an important issue for companies, and this
is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
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Learn how to Enhance your Online Customer Relationships
sponsored by Actuate
| White Paper: | Posted: 07 May 2009
| | Published: | 05 May 2009 | |
Summary: |
To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.
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Let Customer Feedback Do the Driving
sponsored by SPSS Inc. Worldwide Headquarters
| White Paper: | Posted: 07 May 2009
| | Published: | 31 May 2007 | |
Summary: |
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
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SEE: Related Topics