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Customer Data Management: White Papers

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Most Popular Customer Data Management Reports
Getting Started with Master Data Management
sponsored by DataFlux Corporation
Anatomy of a Siebel CRM Archiving Project
sponsored by IBM
Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction
sponsored by Hewlett-Packard Company
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Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI
sponsored by SPSS Inc. Worldwide Headquarters
White Paper: | Posted: 07 May 2009
Published:31 Dec 2008
Summary: This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data.
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The Customer-Driven Innovation Series: The Predictive Enterprise
sponsored by SPSS Inc. Worldwide Headquarters
White Paper: | Posted: 05 May 2009
Published:01 Dec 2007
Summary: Customer data mining and predictive analytics helps achieve customer innovation, strengthen brand and lift sales. Gain further customer insight with four attributes of a predictive enterprise so you can start putting customer innovation to work.
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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs
sponsored by Pivotal CRM, a CDC Software solution
White Paper: | Posted: 20 Feb 2009
Published:20 Feb 2009
Summary: This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
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PCI DSS Compliance in the UNIX/Linux Datacenter Environment
sponsored by BeyondTrust Corporation
White Paper: | Posted: 17 Feb 2009
Published:16 Feb 2009
Summary: Read this whitepaper to discover a solution that enables IT organizations to create a secure access control infrastructure through granular authorization and "delegation" of the UNIX/Linux root or super user password to users based on their role and duties in the organization.
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Getting Started with Master Data Management
sponsored by DataFlux Corporation
White Paper: | Posted: 05 Jan 2009
Published:24 Dec 2008
Summary: This paper focuses on what is master data, why it is needed, how to get started in managing it, and methodologies for implementing master data management.
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Surviving and Thriving in the Customer-Driven Age
sponsored by Oracle Corporation
White Paper: | Posted: 19 Sep 2008
Published:19 Sep 2008
Summary: The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.
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Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
sponsored by SAP America Inc
White Paper: | Posted: 17 Sep 2008
Published:17 Sep 2008
Summary: The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
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Empowerment as a Growth Strategy
sponsored by Oracle Corporation
White Paper: | Posted: 26 Sep 2007
Published:01 Sep 2007
Summary: Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
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CRM Your Salespeople Will Love
sponsored by Oracle Corporation
White Paper: | Posted: 26 Sep 2007
Published:01 Sep 2007
Summary: Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
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Choosing the Best CRM for Your Organization
sponsored by Oracle Corporation
White Paper: | Posted: 26 Sep 2007
Published:01 Sep 2007
Summary: Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
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31 - 40 of 40 Matches


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