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| Most Popular SLA Reports
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Performance Assurance Lifecycle for Virtual Infrastructures
sponsored by VKernel
 | White Paper: | Posted: 14 Nov 2008
| | Published: | 14 Nov 2008 | |
Summary: |
Read this paper to learn how the Performance Assurance Lifecycle eliminates performance and financial risks, taking the data center from 15-20 percent virtualized to 70-100 percent.
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Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
sponsored by SAP America Inc
| White Paper: | Posted: 17 Sep 2008
| | Published: | 17 Sep 2008 | |
Summary: |
The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
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SEE: Related Topics