Backup monitoring: Building a better client experience
In the relationship between MSPs and clients, trust is paramount. That’s why backups, which are vital for disaster recovery, are crucial to get right. One bad experience is all it takes for clients to seek out a new MSP.
Fortunately, by prioritizing backup service and enabling proper backup monitoring, MSPs can deliver the level of security needed to build long-lasting relationships with their clients.
Read on to discover how greater backup reliability can lead to an improved client experience and better business performance.