WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
PODCAST:
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
PRESENTATION TRANSCRIPT:
Inside this presentation transcript, hear from Avi Saha the Vice President of Platform Architecture, Web and Database Services at ADP. Gain insight on how CIOs can achieve innovation through strategic investments, business and IT alignment and operational efficiency.
WHITE PAPER:
This white paper discusses the inherent challenges of dealing with "big data": overwhelming information that seems to come from everywhere and everything. Continue reading to discover strategies for overcoming these challenges by processing "big data" and providing impressive, real-time decision making.
WHITE PAPER:
This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
PRESENTATION TRANSCRIPT:
Review this presentation transcript to learn how to eliminate siloed information, automate business processes and improve decision making with a service-oriented architecture (SOA), enhanced data services, and a business rules management system (BRMS).
WHITE PAPER:
This white paper explores the key strategic issues and best practices involved in transforming your business to enable growth. Discover the steps you must take to innovate, translate business strategy into IT strategy, develop a roadmap for strategic business transformation, and obtain maximum benefit from your SAP investment.
WHITE PAPER:
This white paper demonstrates how hospitals can manage risk and keep critical IT infrastructure up and running. Read now to learn how HIT leaders can ensure a high availability IT infrastructure that can improve service and protect their business.
WHITE PAPER:
This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.