EBOOK:
As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.
EGUIDE:
In this SearchUnifiedCommunications.com e-guide, learn the applications, technologies and benefits associated with mobile unified communications (UC) and uncover how you can start taking advantage of them today.
EGUIDE:
Learn from Jon Arnold, Principal of J Arnold & Associates, on how unified communications and collaboration (UCC) tools have evolved to incorporate different modes of collaboration as a response to changing business needs.
EZINE:
There are plenty of business opportunities with mobile device and mobile workforce management, but also risks—unless IT leaders plan ahead now. Inside this e-zine, gain expert insight on mobile device management issues directly from your peers.
WHITE PAPER:
After you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment. This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades.
EGUIDE:
This SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation.
EGUIDE:
This expert E-Guide from SearchUnifiedCommunications.com details the ten questions you should ask any potential collaboration vendor and offers a five-step process that will help you pick out the best products to create your collaboration architecture.
WHITE PAPER:
This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
WEBCAST:
In this video, learn why the UC Toolkit was created, how the UC Toolkit is structured, what resources are included, and how you can easily obtain it.
WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.