PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
RESEARCH CONTENT:
Fewer than 10% of CIOs identified themselves and their companies as being advanced in the journey to incorporate technology into their digital business strategies, Deloitte's 2018 CIO survey reveals in the UK edition of its 2018 global CIO survey, Manifesting Legacy: Looking Beyond the Digtal Era.
ESSENTIAL GUIDE:
Hyperion Financial Management (HFM) is a core tool for many organisations in dealing with their financial planning, consolidations and reporting. Although it has its strengths, its weaknesses can open organisations up to major problems, say Quocirca analysts Clive Longbottom and Rob Bamford.
ANALYST REPORT:
Consider the challenges and barriers (such as silos and time-intensive data validation processes) to effective financial services data management in this InContext Paper by Bloor. You’ll also understand how InterSystems Financial Services Solution Suite resolves these issues with a 360-degree view of enterprise and customer data.
ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EGUIDE:
This expert e-guide offers 3 best practices to help drive operations teams' involvement with financial planning, as well as tips to help choose the right tools to improve financial assessment. Additionally, discover the hidden forecasting benefits of implementing corporate performance management (CPM) software.
CASE STUDY:
Access this case study to find out how this $3 billion a year company found a platform that helps securely manage large volumes of transactions without hesitation.
EGUIDE:
Looking for a crash-course on digital finance transformation? Inside, glean insight into the changing world of finance with information tailored specifically to the needs of industry CFOs. Review the main causes for digital finance transformation, and learn what digital transformation in finance can do for your organization.
EBOOK:
This guide explores the potential benefits of embedded BI more deeply, as well as its proper place in enterprise architecture. Discover several real-life cases of embedded analytics in action, as well as tips on how you can use embedded BI to monetize data, and more.
EBOOK:
Business process management in the digital era is a whole new deal. In this SearchCIO handbook, find out how businesses must adapt BPM systems to meet the needs of the digital customer.