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Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
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This report examines how IT decision-makers and staff in large organizations view and approach UCC today. What are their project priorities? How do they respond to market pressures? Find the answers to these questions, and more.
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This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
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This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
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This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
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This brief white paper examines multiple case studies that demonstrate how smarter computing - the idea of transforming IT to deliver breakthrough economics and support innovation - offers improved IT economics. The case studies inside cover different IT domains — optimized systems, federated data, cloud and new service delivery models.
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Managing the IT infrastructure for small and mid-sizedcompanies is a thankless job. People just don’tunderstand the expertise, time and patience required.Kaseya presents the top ten IT management pain pointsand our solution for making your life easier.
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Not all IT pros are on the same page when it comes to the "true" definition of hybrid cloud. And unfortunately, the original definition has been lost in vendor marketing jargon. Download this guide to cut through the vendor jargon and discover the true definition of hybrid cloud, as our experts elaborate on the subject.
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Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.
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This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud.