CRM Services Multimedia

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CRM Services Multimedia (View All Report Types)
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On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform sponsored by Oracle Corporation WEBCAST: Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels. Posted: 27 Jan 2016 \| Premiered: Dec 15, 2015 TOPICS: Cloud Computing \| Cloud CRM \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services \| eCommerce Software \| Oracle (Product) \| Retail Channels

HP helps United Airlines consolidate their IT infrastructure sponsored by Hewlett-Packard Enterprise WEBCAST: This brief video case study examines how United Airlines was able to consolidate its IT infrastructure and fuel customer experience success with the right service. Tune in to learn more now. Posted: 07 Feb 2014 \| Premiered: Dec 31, 2012 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| IT Departments \| IT Infrastructure \| IT Management \| IT Managers \| IT Systems

Puzzling: Finding the Missing Pieces of your Customer Picture sponsored by IBM WEBCAST: In this on-demand video, learn about the need for a complete customer view, and discover how the right big data and analytics tools can help you get there by giving you the power to predict customer behaviors, improve customer engagement, and more. Posted: 27 Dec 2013 \| Premiered: Sep 3, 2013 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Predictive Analytics \| Predictive Analytics Software

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software