Dealing with Customers Multimedia

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IT Priorities 2018 - What's happening in storage and cloud? sponsored by TechTarget ComputerWeekly.com VIDEO: In this video, Computer Weekly's editor-in-chief, Bryan Glick, explains what is happening in storage and cloud according to our 2018 IT Priorities survey, taken by over 250 IT decision makers and managers. Posted: 08 Feb 2021 \| Premiered: 02 May 2018 TOPICS: Cloud Computing \| Cloud Disaster Recovery \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| CRM \| SaaS ERP \| Storage Best Practices \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Spending

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

Webcast: Unlocking New Insights and Opportunities with Big Data sponsored by IBM WEBCAST: In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency. Posted: 05 Sep 2013 \| Premiered: Aug 19, 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software

Microsoft Dynamics CRM 3.0 sponsored by Microsoft SOFTWARE DEMO: Receive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. Posted: 01 Jun 2007 \| Premiered: 01 Jun 2007 TOPICS: CRM \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Marketing \| Marketing Information Systems \| Microsoft Office \| Sales

SAP Real-Time Analytics sponsored by SAP America, Inc. WEBCAST: In this video, see real-time mobile analytics in action and never be out of reach again. See how mobile analytics can help improve productivity across your business. Posted: 11 Oct 2011 \| Premiered: Oct 11, 2011 TOPICS: CRM \| Data Analytics \| Mobile CRM \| Mobile Device Management \| SAP (Product)

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Infor CRM Interaction Advisor sponsored by Infor CRM PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems. Posted: 22 Jul 2009 \| Premiered: 22 Jul 2009 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Marketing

Geoffrey Moore on Application Transformation –Part 2 sponsored by Hewlett Packard Enterprise WEBCAST: Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. Posted: 05 Jul 2012 \| Premiered: Jul 5, 2012 TOPICS: Application Development \| Application Infrastructure \| Application Life-Cycle Management \| Cloud Computing \| Collaboration \| CRM \| IT Infrastructure \| Social Networking \| Web 2.0

Getting Started with Microsoft Dynamics CRM Online sponsored by Microsoft VIDEO: In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation. Posted: 14 Dec 2009 \| Premiered: 14 Dec 2009 TOPICS: CRM \| CRM Analytics Software \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Software Infrastructure

Application Transformation – evolution or revolution? sponsored by Hewlett Packard Enterprise WEBCAST: With a variety of new application transformation solutions, businesses are attempting to bring together cloud, mobile and collaborative technologies to expand reach, enhance customer engagement, and drive bigger revenues. Access this video for more on the application transformation evolution and how it can affect your business and its success. Posted: 02 Jul 2012 \| Premiered: Jul 2, 2012 TOPICS: Application Integration \| Cloud Computing \| Cloud CRM \| Cloud Management \| Collaboration \| CRM \| Marketing \| Mobile CRM \| Systems Integration \| Web 2.0