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This book is written for readers who have varying levels of familiarity with ODM. It talks about the features of ODM as model for managing operational decision-making.
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When a content management team is no longer enough to successfully attract and retain customers, what does the future hold for content management? How does context fit into the picture?
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Enterprise Content Management (ECM) delivers solid business benefits to IT leaders as the market shows continued growth. The 23 vendors in this document are addressing increased demands for better mobile and cloud capabilities, as well as more rigorous expectations for vertically specific needs.
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Businesses are always looking for ways to improve. However, the challenges involved in applying consistent policies and executing centralized management oversight for all records are making it difficult for many enterprises to achieve the desired results. View this resource to uncover some of the biggest challenges.
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When it comes to web experiences, customers have high expectations. Consult this resource to learn how you can provide innovative, high-value user experience solutions to satisfy your customers. It explains how to deliver resources that draw from user experience and knowledge.
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View this white paper to learn more about how businesses are altering their web content management (WCM) strategy. Companies are working to manage the customer experience with a more interactive approach. The connection between WCM and customer experience management (CEM) makes it easy for customers to find what they need.
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Imagine a new approach to business, where employees engage about what matters most to them about the organization. By using social technologies, one company was able to improve their business management and the relationships between employees. Consult this resource to find out how you can implement social business.
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In this in-depth white paper, learn how to choose the best CMS for customer experience management. Understand this entity from the perspective of the marketer and developer.
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SharePoint is quickly becoming the centerpiece of collaboration for business processes in many top corporations. However, SharePoint only works when users are “online." This white paper examines the typical requirements for offline access in a number of scenarios and SharePoint site configurations.