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Read this white paper to learn how organizations need an intelligent approach to gaining the upper hand when it comes to assessing IT risk and managing compliance.
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The speed at which business moves today, along with the sheer volume of data created by the social world, demands new approaches to interpreting data. This ebook offers a guide to big data. Read now to find out how to stay competitive and better serve your customers.
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Read why organizations should consider solutions that provide the more extensive business benefits of email management capabilities and not just the basic operational benefits of email archiving.
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Faced with mounting regulatory pressures and the climbing cost of litigation, businesses in virtually every industry cite compliance as one of their top concerns. Learn how records management can help you effectively achieve compliance requirements.
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This resource reveals how a Business Intelligence Competency Center (BICC) can help you better leverage your investment in technology and improve the effectiveness of knowledge workers, enhance fact-based business processes, and much more.
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This paper shows how SAP customers, with the help of IBM's ECM (enterprise content management) products, are able to implement a unified content strategy.
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Consult the following white paper to learn the steps it takes to properly identify and protect your vital records. Also gain a deeper understanding of the risks associated with inadequate preservation, how to evaluate storage options, and more.
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Knowledge management can be a useful tool for improving the quality and efficiency of your contact center operations. This paper outlines a series of best practices to help you achieve maximum results from knowledge management within the contact center that will ultimately lead to better customer service, and higher revenues.
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Access the following white paper to uncover a more effective, accurate, and faster knowledge-capture mechanism that reduces data-mining and system-specific knowledge transfer time. Read on to learn more.
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Application development organizations have a wide variety of programming languages and technologies to choose from. In this white paper learn how Oracle Database 11g delivers a highly productive and powerful set of application development tools.