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It's an old story for IT: Do more with less and faster. Businesses focus investments on business innovation, new markets, mergers, and acquisitions while IT budgets barely creep up. View this resource to learn how your team can consolidate IT systems with virtualization.
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Enterprise Content Management (ECM) delivers solid business benefits to IT leaders as the market shows continued growth. The 23 vendors in this document are addressing increased demands for better mobile and cloud capabilities, as well as more rigorous expectations for vertically specific needs.
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In this in-depth white paper, learn how to choose the best CMS for customer experience management. Understand this entity from the perspective of the marketer and developer.
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The web content management (WCM) market is experiencing a significant evolution as requirements for those platforms have expanded beyond just managing web content. Today, content and collaboration (C&C) professionals need to remember that the “C” in WCM no longer stands for just "content." This white paper delves into the 7 C's of WCM.
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This white paper outlines approaches from real-world practices of companies that are significantly reducing the cost of handling their text-based customer communications.
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The following white paper discusses how to successfully create and implement a strategy to manage your social media mix and at the same time, create a fluid online communication outlet.
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Imagine a new approach to business, where employees engage about what matters most to them about the organization. By using social technologies, one company was able to improve their business management and the relationships between employees. Consult this resource to find out how you can implement social business.
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This resource describes a back-to-basics approach to enterprise content management (ECM) that gives you the power to organize and properly manage the growing information volumes in your enterprise.
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View this white paper to learn more about how businesses are altering their web content management (WCM) strategy. Companies are working to manage the customer experience with a more interactive approach. The connection between WCM and customer experience management (CEM) makes it easy for customers to find what they need.
